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FAQs

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A typical service call for a home generally begins with the customer contacting us to request a specific service, such as HVAC repair, plumbing assistance or Electrical troubleshooting and involves dispatching a qualified technician to the customer’s home or business. During the service call, the technician assesses the problem and provides an estimate if necessary. Typically, we present the customer with options and pricing before we do any repairs. Service call fees are due at the time the technician arrives at the location.

To schedule an appointment, you can either call us at our phone number or click the “Schedule Now” button on our website. This will direct you to a dedicated scheduling page where you can provide your contact information and request a service appointment.

Our unique selling points include professional expertise, time-saving technological implementations, and a focus on long-term savings for our customers. We are committed to providing exceptional service and solutions that meet your needs and exceed your expectations.

In most cases, we use standardized industry level pricing also known as “flat-rate pricing”. This is a win for the customer as standard jobs such as changing a basic toilet are set no matter how long the technician takes. However, diagnostics can in some cases take longer and might be biller at the hourly rate.

 

Yes, we offer emergency services for customers who require immediate assistance. Our team is available to respond to urgent situations and provide prompt, efficient solutions to your plumbing, air conditioning, or electrical issues.
We primarily serve residential and commercial customers in the DFW (Dallas-Fort Worth) area. Please contact us to see if we serve your specific location.
DFW Plumbing, Air, and Electric offers comprehensive services for residential and commercial customers, including plumbing, air conditioning, and electrical maintenance or upgrades. Our team of professionals has the expertise and tools to handle a wide range of projects, from routine maintenance to major installations.

Yes! We partner with the industry leaders in offering financing with term options that suit your individual needs